COVID-19 Updates and Flexible Cancellation Information

Although we are currently unable to accept any new reservations for dates prior to June 15, 2020, we’ve been getting all our properties prepped for a spectacular Tahoe summer, and now’s the perfect time to be planning your next mountain vacation!

We’ve temporarily dropped our summer rates as low as they will ever go and we're offering a flexible cancellation policy that will allow you to move or cancel your trip penalty-free* if you are affected by COVID-19. Please see below for details. We can't wait to welcome you back for your next Tahoe adventure!

Can I Come Stay In Tahoe?

 

Due to current State and County health directives, Tahoe Exclusive Vacation Rentals will not be accepting rental bookings with an arrival date before June 15*, 2020. You can book a reservation online with an arrival date after June 15.

 

 

Can I Cancel My Reservation?

 

Our new Flexible Deposit and Cancellation Policies let you book with confidence in these uncertain times:

   

Summer Flexible Deposit and Cancellation Policy: June 15-November 19, 2020

A 10% deposit is due upon booking and is non-refundable. Final payment is due 14 days prior to arrival, at which time the entire booking becomes non-modifiable and non-refundable.

 

Winter Flexible Deposit and Cancellation Policy: November 20, 2020-April 18, 2020

A 25% deposit is due upon booking and is non-refundable. Final payment is due 30 days prior to arrival, at which time the booking becomes non-modifiable and non-refundable.

 

Holiday Flexible Deposit and Cancellation Policy: December 17-25, 2020; December 26, 2020-January 3, 2021, January 14-18, 2021, February 11-21, 2021

A 50% deposit is due upon booking and is non-refundable. Final payment is due 60 days prior to arrival, at which time the booking becomes non-modifiable and non-refundable.

 

*Should a Shelter-In-Place order be enacted in Truckee/Tahoe or in the place that you live, we will assess a cancellation request or postponed trip request on a case-by-case basis. Please contact us at info@tahoeexp.com if you have any questions.

What Cleaning Precautions are Being Taken?

 

Our professional, local cleaning team has always taken great pride in maintaining the highest standards of cleanliness and hygiene for the safety of our guests, owners and staff. In response to COVID-19, we have implemented enhanced cleaning procedures in line with recommendations from the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) - using approved disinfectant products and taking extra time to thoroughly disinfect high-touch surfaces such as countertops, doorknobs, handles, remotes, and light switches. 

 

All linens and towels are laundered by a professional service using high water temperatures and heavy-duty dryers. Linen and towels are returned in sealed bags to ensure they are not contaminated before use.

 

Our private homes are equipped with lockboxes or keypads in order to minimize person-to-person contact, letting you check-in and check-out without needing to interface with staff.

 

What Is Open In Tahoe?

 

Currently, all non-essentials businesses are closed. Some restaurants are selling food and drink to-go, and businesses are offering online shopping. Many local restaurants and shops could use your help through a gift certificate purchase! Click here for a full list of retail and dining optoins to purchase a gift certificate.

 

Here are some useful resources for COVID-19 information in the Lake Tahoe area:

 

What Can I Do In Tahoe While Social Distancing?

 

When travel is safe again, Tahoe will be the perfect place to getaway while still practicing social distancing! Check out our Summer 2020 Activities page for ideas, including hiking and biking trails, hidden lakes and reservoirs, and more.

 

Here for you

Our thoughts are with you during this time, and we want to do our best to support you.

 

We are continuing to closely monitor this situation as it develops. We'll update this page as new information becomes available.

 

 

 

*Arrival date restriction subject to change according to State and County health directives.

 **Some restrictions apply. Excludes holiday time periods.

   
Contact Us for More Information